FAQs
Welcome to our FAQ page! We've compiled a list of frequently asked questions to help you find the information you need quickly and easily. If you can't find the answer to your question here, please don't hesitate to contact us and we'll be happy to help.
Q: What payment methods do you accept?
A: We accept all major credit cards and PayPal.
Q: What is your return policy?
A: We only offer refunds for damaged or mislabelled products, not for buyer’s remorse. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Q: How long does shipping take?
A: Shipping times vary depending on your location. Please refer to our shipping policy for more information.
Q: How do I track my order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website.
Q: How do I cancel my order?
A: Please contact us as soon as possible if you need to cancel your order. If your order has not yet shipped, we can cancel it and issue a refund. If your order has already shipped, you will need to follow our return policy.
Q: How do I contact customer support?
A: You can contact us by filling out the contact form on our website, or sending an email to info@fusionstreetwear.com.
We hope you've found this FAQ helpful. If you have any further questions, please don't hesitate to contact us.
Q: What payment methods do you accept?
A: We accept all major credit cards and PayPal.
Q: What is your return policy?
A: We only offer refunds for damaged or mislabelled products, not for buyer’s remorse. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Q: How long does shipping take?
A: Shipping times vary depending on your location. Please refer to our shipping policy for more information.
Q: How do I track my order?
A: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website.
Q: How do I cancel my order?
A: Please contact us as soon as possible if you need to cancel your order. If your order has not yet shipped, we can cancel it and issue a refund. If your order has already shipped, you will need to follow our return policy.
Q: How do I contact customer support?
A: You can contact us by filling out the contact form on our website, or sending an email to info@fusionstreetwear.com.
We hope you've found this FAQ helpful. If you have any further questions, please don't hesitate to contact us.